Schedule more appointments, reduce no shows and impress your customers every step of the way – all without tying up your staff’s time.
Auto Reminders -
No more no-shows, or playing phone tag.
Free up your time with our auto appointment reminders. LeadHelix automatically sends customized text message or email reminders at any time, any date and personalizes each reminder for your customer.
Create any customer experience you want so your customers always feel like VIPs.
Make it easier for your customers to confirm
LeadHelix ’s two-way text lets you instantly communicate with customers in a way that is quick and convenient for both parties.
No more “enter Y for yes, N for no”. Making your messages natural elicits natural responses so your customers can respond any way they want with Smart Confirmations. LeadHelix ‘s sentiment analysis technology can interpret your customers’ text responses as a confirmation or need to reschedule.
For example, if your customer responds “Sure” or “You bet” or “I can make it” LeadHelix recognizes this as an affirmative response and automatically confirms the appointment in your system. Even the ‘thumbs up’ or ‘okay’ emojis! If your customers respond with “I need to reschedule” or even “I’ll be out of town” LeadHelix automatically detects a negative response and notifies your office that action is required.
Quick Fill - Book more appointments
Want to easily fill gaps or cancellations in your schedule? Simply add customers to your Quick Fill list and send personalized messages to that group whenever you have a last-minute opening.
And reminders aren’t only for scheduled appointments. Automatically send messages to customers you haven’t seen in a while – no more manual calls or postcards.
Auto Text - Retain more customers
Haven’t seen a customer in a while? Reminders aren’t only for scheduled appointments. Automatically send messages to customers you haven’t seen in a while – no more manual calls or postcards.